Team Temping: Telemarketers Jobs in Canary-Wharf

Job Description: Telemarketers Jobs

Location: Canary-Wharf

Main Responsibilities:

– Make outbound calls to potential customers to promote products or services

– Follow provided scripts to deliver sales pitches and persuade prospects

– Answer inquiries and provide information about offerings

– Record customer interactions and update databases

– Meet or exceed daily, weekly, and monthly sales targets

– Maintain a positive and professional demeanor on all calls

Required Skills & Qualifications:

– Excellent verbal communication and active listening skills

– Persuasive and engaging personality with a drive to succeed

– Ability to handle rejection and maintain a positive attitude

– Proficient with computers and experience using CRM software

– Strong time management and organizational abilities

– Flexible to work various shifts, including evenings and weekends

– High school diploma or equivalent; additional sales training a plus

Experience:

– 1-2 years of experience in telemarketing, sales, or customer service

– Proven track record of meeting and exceeding sales quotas

– Experience with cold calling and handling objections

– Familiarity with various telemarketing techniques and strategies

Pay Rates for Telemarketers Jobs in Canary-Wharf:

– Entry-level positions: £9 to £12 per hour

– Experienced telemarketers: £12 to £18 per hour

– High-performing and senior positions: £18 to £25+ per hour

– Many roles offer base pay plus commissions and performance bonuses

Various Telemarketers Jobs in Canary-Wharf:

– Outbound Sales Representative

– Lead Generation Specialist

– Appointment Setter

– Inside Sales Representative

– Customer Retention Specialist

– Cross-selling and Up-selling Agent

– Telemarketing Team Leader

– Telemarketing Campaign Manager

What is Telemarketing

Telemarketing involves contacting potential or existing customers over the phone to promote products or services, conduct market research, or generate sales leads. Telemarketing can be done on behalf of a company directly or by third-party call centers that specialize in providing telemarketing services to clients.

Telemarketers typically work from a script and aim to engage the person on the other end of the line, provide information about what they are selling, and ultimately convince them to make a purchase, commit to a subscription or service, or agree to receive more information. It requires strong communication skills, resilience, and the ability to think on your feet.

Telemarketing Jobs in Canary Wharf

Canary Wharf, located in East London, is a major financial district and home to many businesses across banking, media, legal services and more. With its cluster of corporate offices, Canary Wharf provides ample job opportunities in telemarketing and telesales.

Some of the top employers of telemarketers in and around Canary Wharf include:

– Major banks like HSBC, Barclays, Citigroup, and JP Morgan, which often have their own internal call centers and telemarketing teams to sell financial products and services to customers.

– Professional services firms like Deloitte, KPMG, and PwC, which may employ telemarketers in areas like market research to survey clients and generate business insights.

– Telemarketing agencies and call centers that serve a variety of clients across industries. Some prominent agencies with offices near Canary Wharf include Teleperformance, Concentrix, and Dataforce.

Depending on the company and role, telemarketers in Canary Wharf may be tasked with inbound calls (receiving incoming calls from customers), outbound calls (making outgoing sales or promotional calls to prospects), or a mix of both.

Skills and Qualifications

Most entry-level telemarketing jobs in Canary Wharf don’t require extensive prior experience or specialized education. However, certain skills and traits can help you succeed in this line of work:

– Excellent verbal communication and interpersonal skills: You should be articulate, personable, and able to build rapport with people over the phone.

– Resilience and a thick skin: Telemarketers often face rejection and need to be able to take “no” for an answer while maintaining a positive attitude.

– The ability to learn and absorb product knowledge quickly in order to inform and persuade customers.

– Comfort working with computers and headsets, as most modern telemarketing is done via advanced calling software and customer databases.

– Sales skills and business acumen: A knack for identifying customer needs, overcoming objections, negotiating and closing deals is very valuable.

While not always required, prior customer service or sales experience is a plus, as is fluency in multiple languages if serving international markets. Some higher-level telemarketing roles may require a bachelor’s degree, but many entry-level positions are open to candidates with a solid skill set regardless of formal education.

Compensation and Benefits

Pay for telemarketers in Canary Wharf varies based on the employer, specific role and the applicant’s experience level. Entry-level telemarketers may start at or near minimum wage, which as of 2021 is £8.91 per hour for those aged 23 and over. More experienced telemarketers can earn £12-15+ per hour.

Some telemarketing roles also include the opportunity to earn commissions and bonuses based on sales performance, which can significantly boost total earnings for top performers. According to data from Indeed, the average total compensation for telemarketers in London is around £24,000 per year.

Many companies in Canary Wharf offer competitive benefits packages to attract and retain talent, even for entry-level roles. Depending on the employer, telemarketers may have access to perks like:

– Employer-sponsored health insurance and wellness programs

– Paid time off including vacation days, sick leave, and personal days

– Retirement plans like pensions or company-matched investment schemes

– Commuter benefits to offset the cost of transportation to and from work

– Tuition reimbursement or subsidized professional development courses

– Employee discounts on company products and services

Challenges of Telemarketing

While telemarketing can be a solid entry point into the business world, it does come with some challenges. Telemarketers are often seen as a nuisance by the public and may face frequent hang-ups and rejections. The work can feel repetitive and monotonous at times.

Additionally, the pressure to meet sales quotas and the amount of time spent on calls can be mentally and emotionally taxing. Managers may closely monitor metrics like call volume, conversion rates, and average handle time, which can add to the stress.

To mitigate these challenges, it’s important to develop a growth mindset, proactively manage stress, and lean on the support of teammates and supervisors. Successful telemarketers are able to stay motivated and persistent in the face of adversity.

Career Growth and Advancement

For many professionals, telemarketing serves as a stepping stone to other career paths. The communication, sales, and customer service skills developed in these roles are highly transferable to fields like marketing, business development, public relations, and account management.

Within the telemarketing field, there is often room for advancement as well. Top-performing telemarketers may be promoted to supervisory roles like team lead, shift manager, or call center manager, overseeing groups of representatives and driving strategy.

Another path for growth is to specialize in a particular area of telemarketing, such as technical support, customer retention, or business-to-business sales. Building in-depth expertise in these niches can lead to higher-level, better-compensated specialist and consultant roles.

Some telemarketers may also leverage their skills and knowledge to transition into related roles within their company, such as moving from telesales into an inside sales or field sales position. Companies often prefer to promote from within, so performing well in a telemarketing job can open doors.

Landing a Telemarketing Job in Canary Wharf

If you’re interested in pursuing a telemarketing job in Canary Wharf, start by sprucing up your CV to highlight any relevant skills and experience. Even if you don’t have direct telemarketing experience, be sure to emphasize transferable skills like customer service, sales, and communication.

Next, search online job boards like Indeed, Reed, and CV-Library for open telemarketing positions in the Canary Wharf area. You can also visit the careers pages of major employers in the district, like financial institutions and professional services firms, to look for call center and telemarketing job listings.

Networking can also be a valuable tool. Attend job fairs and industry events in the area, and let friends and professional contacts know you’re seeking telemarketing work. They may be able to provide leads or refer you to hiring managers.

Finally, consider working with a staffing agency that specializes in call center and customer service placements. They can help match you with telemarketing job opportunities that fit your skill set and career goals, and often have established relationships with major employers in Canary Wharf.

Conclusion

Telemarketing jobs can be a great way to break into the business world and develop valuable professional skills. The Canary Wharf district of London offers ample opportunities in this field, with major employers across financial services, consulting, and other industries operating call centers in the area.

While telemarketing has its challenges, it can also be a rewarding career path with room for growth and advancement. By highlighting your relevant skills, proactively seeking out opportunities, and delivering strong performance on the job, you can set yourself up for success as a telemarketer in Canary Wharf and beyond.

FAQs – Find Telemarketers Jobs in Canary-Wharf with Team Temping Agency

1. What does a telemarketer job in Canary Wharf involve?

A telemarketer job in Canary Wharf typically involves making outbound calls to potential customers to promote products or services, generate leads, or conduct surveys. Telemarketers work in a fast-paced office environment and use scripts to guide their conversations.

2. What qualifications are needed for a telemarketer job in Canary Wharf?

Most telemarketer jobs in Canary Wharf do not require specific qualifications, but having a high school diploma or equivalent is often preferred. Excellent communication skills, a friendly and persuasive manner, and the ability to handle rejection are essential.

3. What is the average salary for a telemarketer in Canary Wharf?

The average salary for a telemarketer in Canary Wharf varies depending on experience and the company. Entry-level positions typically offer a base salary plus commission, with an average annual income ranging from £18,000 to £25,000.

4. What are the working hours for a telemarketer in Canary Wharf?

Telemarketer jobs in Canary Wharf usually involve working standard office hours, Monday to Friday, from 9 am to 5 pm. However, some companies may require evening or weekend shifts to accommodate different time zones or customer preferences.

5. What opportunities for career advancement are available for telemarketers in Canary Wharf?

Telemarketers in Canary Wharf can advance their careers by taking on additional responsibilities, such as training new hires or managing a team. With experience and strong performance, telemarketers may move into higher-paying sales roles or transition into account management or customer service positions within the company.