Medical Secretary / Receptionist in Birmingham B2 — Immediate Start with Temping Agency

Temping Agency is recruiting an experienced Medical Secretary / Receptionist for an immediate temporary placement in Birmingham B2. This is a fantastic opportunity for a proactive and organised individual to join a dynamic healthcare environment in the heart of the city. We are looking for someone who can start as soon as possible, offering competitive pay, flexible hours, and the potential for ongoing or permanent work for the right candidate. Whether you're seeking a new challenge, a foot in the door of the healthcare sector, or simply a reliable temporary role with great prospects, this position could be the perfect fit for you. Our agency specialises in connecting talented individuals with leading employers across Birmingham and the West Midlands, ensuring a smooth and supportive recruitment process from start to finish.

Job Description

Temping Agency is actively seeking a dedicated and professional Medical Secretary / Receptionist to support a busy healthcare practice in the Birmingham B2 area. This role is central to the smooth operation of the clinic, acting as the first point of contact for patients and providing vital administrative support to clinical staff. You will be joining a well-established team that values efficiency, empathy, and a high standard of patient care. The position has become available due to increased patient demand and internal promotion, offering you a chance to step into a critical role with significant responsibility and the opportunity to make a real difference in a healthcare setting. We understand the unique demands of medical administration, which is why we partner with practices that offer supportive environments and clear pathways for development.

Applying through Temping Agency for this Medical Secretary / Receptionist role in Birmingham B2 offers distinct advantages. Unlike applying directly, you gain access to our extensive network of healthcare employers across the region, from private clinics to NHS-affiliated services. We handle the initial screening and vetting, presenting you as a pre-qualified candidate, which significantly speeds up the hiring process for an immediate start. Our consultants have in-depth knowledge of the local job market, including pay rates and employer expectations, ensuring you are matched with a role that suits your skills and career aspirations. Furthermore, we offer continuous support throughout your assignment, acting as your advocate and ensuring any queries or concerns are addressed promptly, allowing you to focus on excelling in your new position.

Key Responsibilities

• Act as the first and welcoming point of contact for all patients, visitors, and healthcare professionals, both in person and via telephone, email, and digital systems.
• Efficiently manage patient appointments, registrations, and referrals using specific medical practice software (training provided), ensuring the diary runs smoothly and minimising waiting times.
• Handle sensitive and confidential patient information with the utmost discretion and in full compliance with GDPR and data protection regulations specific to healthcare.
• Process correspondence, including typing clinic letters, filing test results, and managing both digital and physical patient records to ensure accuracy and easy retrieval for clinical staff.
• Support the practice with general administrative duties such as managing stationery supplies, coordinating with other departments, and assisting with the billing and invoicing processes as required.

What We're Looking For

• Proven experience in a medical receptionist, medical secretary, or similar administrative role within a healthcare environment such as a GP surgery, hospital, or private clinic.
• Exceptional communication and interpersonal skills, with the ability to remain calm, professional, and empathetic when dealing with patients who may be anxious or unwell.
• Strong organisational skills and a keen eye for detail, with the ability to prioritise a varied workload in a fast-paced setting and proficiency in Microsoft Office packages.
• A proactive, team-oriented attitude and a genuine commitment to maintaining the high standards of confidentiality and care required in a medical setting. A willingness to learn new systems is essential.

Salary & Benefits

We believe in offering fair and competitive remuneration that reflects your skills and experience. For this Medical Secretary / Receptionist role in Birmingham B2, the pay rate is between £12 and £14 per hour, dependent on your previous experience and qualifications. This is a weekly-paid position, providing you with regular and reliable income. In addition to the attractive hourly rate, you will benefit from:

• Holiday pay accrual in line with statutory requirements.
• The opportunity for the role to become permanent based on performance and practice needs.
• Flexible working hours, with both full-time and part-time shifts available to suit your lifestyle.
• Gaining invaluable experience within a prestigious Birmingham B2 healthcare setting, enhancing your CV.
• Access to a dedicated Temping Agency consultant who will provide ongoing support and career advice.

How to Apply

The application process for this immediate-start Medical Secretary / Receptionist role is straightforward and designed to get you into work quickly.

1. Click the 'Apply Now' button on this page. This will take you to our secure application portal where you can register your details with Temping Agency.
2. Submit your CV. Ensure it is up-to-date and highlights any relevant experience in medical administration, customer service, or reception work.
3. Speak with our consultant. One of our specialist healthcare recruiters based in the Midlands will contact you for a brief, informal telephone interview to discuss your experience and suitability for this and other similar roles.
4. Fast-track registration. If suitable, we will expedite your registration, which includes right-to-work checks, and can often arrange an interview with the Birmingham B2 client within 24-48 hours.
5. Start your new role. Upon successful interview, we will coordinate your start date, provide you with all the necessary information, and ensure you are fully prepared for your first day.

Direct Application: If you are interested email your cv and info to [email protected]. Please use the subject line"Medical Secretary B2 Application".

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Temping Agency is an equal-opportunities recruitment and temporary staffing agency serving Birmingham B2 and the surrounding region.