Medical Receptionist Jobs in Dartford DA1 | Immediate Start & Flexible Shifts

Medical Receptionist Job Description

Temping Agency is partnering with a leading healthcare provider in the Dartford DA1 area to find a dedicated Medical Receptionist for an immediate start. This is a pivotal front-of-house role within a busy, patient-focused practice where you will be the first point of contact, ensuring the smooth operation of the reception and administrative functions. If you have experience in a medical setting and pride yourself on your professionalism and empathy, this role offers a fantastic opportunity to make a real difference.

By registering with Temping Agency for this Medical Receptionist position, you gain access to our extensive network of local healthcare employers. We handle the vetting and paperwork, connecting you directly with roles that match your skills and availability. Whether you're seeking a short-term assignment or a foot in the door for a longer-term career in healthcare administration in Dartford, our dedicated consultants are here to support your journey, much like we do for receptionists in Croydon or hotel receptionists across the region.

Key Responsibilities & Duties

• Patient Liaison & Front Desk Management: Greeting patients, visitors, and healthcare professionals in a courteous and professional manner. Managing the flow of patients in the waiting area and ensuring a calm, organised environment.
• Appointment Scheduling & Diary Management: Efficiently booking, rescheduling, and cancelling patient appointments using the practice's clinical software system (e.g., SystmOne, EMIS). Coordinating with clinical staff to optimise the daily schedule.
• Administrative & Clerical Support: Handling patient registration forms, updating personal details, and processing confidential medical records in full compliance with GDPR and data protection regulations. Preparing patient notes for clinics.
• Communication Hub: Answering a high volume of telephone calls, responding to email enquiries, and taking accurate messages for GPs, nurses, and other practice staff. Directing queries to the appropriate person or department.
• Prescription & Repeat Medication Requests: Processing requests for repeat prescriptions in line with practice protocols, ensuring accuracy and timely action to avoid delays in patient care.
• Payment Handling & Basic Accounts: Processing payments for private services, travel vaccinations, or medical reports. Issuing receipts and reconciling petty cash at the end of the day.

Essential Skills & Requirements

• Proven Receptionist Experience: A minimum of 6-12 months of experience in a busy receptionist or front-of-house role, preferably within a GP surgery, dental practice, hospital, or private clinic. Familiarity with a medical environment is a significant advantage.
• Exceptional Communication & Interpersonal Skills: The ability to communicate clearly, calmly, and empathetically with patients who may be anxious, unwell, or distressed. A professional telephone manner is non-negotiable.
• Strong IT & Administrative Proficiency: Confidence using Microsoft Office (Word, Excel, Outlook) and experience with a patient administration or appointment booking system. A quick learner when adapting to new software.
• Utmost Discretion & Confidentiality: A thorough understanding of the importance of patient confidentiality and data security. Adherence to all relevant policies, including Caldicott Principles and GDPR.
• Organisational Skills & Teamwork: Excellent time-management skills, the ability to prioritise a varied workload under pressure, and a collaborative approach to working as part of a multidisciplinary team.

Salary & Benefits Package

We offer a competitive hourly pay rate for this Medical Receptionist position, which is reviewed based on your specific experience and the requirements of the placement. Pay is processed weekly, providing you with regular and reliable income. In addition to financial remuneration, working through Temping Agency provides several key benefits:

• Weekly Payroll: Get paid reliably every week, without delay.
• Holiday Pay Accrual: Your statutory holiday pay builds up with every hour you work.
• Pension Scheme Options: Access to a workplace pension scheme.
• Dedicated Consultant Support: A single point of contact who understands the Dartford healthcare market and advocates for you.
• Flexible Working Patterns: Opportunities for full-time, part-time, or ad-hoc shifts to suit your lifestyle.
• Career Pathway: This temporary role offers a valuable foot in the door, with many placements leading to long-term or permanent positions for high-performing staff.